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They retraced Otto’s steps through the antechambers.  Before they reached the exit, the
friar in the inner chamber hastened to the Count.

“Would you care to fill out a questionnaire on our service?”  He thrust a form into the
Count’s left hand and a quill pen into his right.  The paper had two square boxes: one very
large with bold writing next to it, and a very small one with tiny writing.  

Otto had never held a pen before.  “What do I do?”

“Draw an ‘X’ in one box, from corner to corner.”  Otto decided to try the larger box.  It gave
him more room to work.  He scratched a shaky “X” and handed the form back.  

“Thank you,” said the friar.  “Your feedback is always appreciated.”

“Have a nice day!” called the second friar as they passed through his antechamber.

“What did the writing say by the box I marked?” asked Otto while MacGregor the Monk
helped him into the saddle.

“Exemplar-r-r-ry ser-r-r-rvice.”

“And by the other?”

“In need of impr-r-r-rovement.”

                                          (From
Count Otto's Dragon)
                                          (c) 2009 by Don Bemis
                                          All r-r-r-rights r-r-r-reser-r-r-rved